Changjiang International Music Festival will open at 11:30AM and continue until the end of the last show.
Lost & Found
Lost something? Please check the service center. If you find something during the show, please turn them in to the service center or the officer at the entrance.
Allowed & Foridden Items
The following items are ALLOWED* on site:
- Blankets, Towels
- Umbrellas (ONLY Hand-Held)
- Baby Strollers
- Empty water bottles or other Empty Plastic Container, etc.
- Cameras – only non-professional photo and video cameras are allowed.
The following items are NOT ALLOWED* on site:
- Weapons of Any Kind, including Fireworks or Explosives
- Illegal Items
- Metal Aerosol Cans, including Sunscreen in Aerosol Cans.
- Food or Drinks (including Alcohol)
- Personal Motorized Vehicles
- Bicycles (leave them in parking lot)
- Professional Recording Equipment (Photo, Video, Audio, NO Large Professional Detachable Zoom Lenses, Tripods or Other Commercial Equipment)
- No Unauthorized/Unlicensed Vendors Allowed.
- No Unauthorized Solicitations, Leaflets, Samples, Give-Aways, etc.
Safety & Medical
We make every effort to create a safe environment. Security and medical personnel will be provided. If you need any assistance, please check the medical tent at the entrance, a security officer or festival staff member.
How many passes can I buy? Is there a limit?
No, there is no limit.
Box office location & hours
Box office is located beside the parking lot.
Office Time: 11:00 AM-22:00PM
Can I update or change my ticket?
All tickets are not refundable. If you have additional questions about your order, please contact our ticket provider at box office.
Is there any service charges?
There are no hidden fees or service charges on Festival Passes.
The price you see is the price you pay. No surprises. No lie.
Exit & re-enter the festival
You will be allowed to exit & re-enter the festival gates. Please keep your receipt and wristband which will be used for re-entrance.
Children under 1.2 meters is free of charge when accompanied by a pass-holding adult.
Changjiang International Music Festival is a rain or shine event.
Ticket is for Changjiang Festival, not for a specific artist. Artists and schedule are subjected to change without notice. Artist cancellation is not grounds for refund. The ticket is a revocable license for the time/date listed on the ticket.
Management reserves the right without the refund of any portion of the ticket purchase price, to refuse admission or to reject any person who fails to comply with the rules of the venue, local, state or federal law or whose conduct is deemed illegal, disorderly, or offensive by Management. Everyone who enters the facility is subject to search for contraband. Ticket user bears all risks of personal injury incidental to the event, whether occurring before, during or after the event. Ticket holder bears all risks, including cancellation of the event due to bad weather. The resale or attempted resale of the ticket for a price higher than the listing price is prohibited. If discovered, the ticket will be voided without refund. The ticket may not be used for advertising promotion (including contests and sweepstakes), or any other business purposes without written permission from event organizer. The event organizer has permission from all ticket holders to use their image in the photo and video recording of the event.
What if I have more question?
If we did not answer any of your questions here, you can contact us at our official Weibo@长江国际音乐节or Wechat official account “长江国际音乐节”.
We receive a large number of e-mails each day, please be patient and we will respond to your questions as soon as possible, in the order it is received.